How to Contact Peacock Customer Service

Peacock is a well-known streaming service that offers a variety of movies, TV shows, and original content. Users may need help from customer service for various issues or questions. This article outlines the methods to contact Peacock customer service efficiently.

To Cancel A Peacock Plan

If you wish to cancel your Peacock subscription, you can use the live chat feature. Here are the steps:

Visit Contact Us in Customer Service. The live chat box will be in the right corner.
Start a chat and select options from the greeting menu.
Click Manage Account.
Click Cancel Plan.
Click Cancel My Plan.
A Peacock customer service agent will assist you. Be prepared to provide your full name and email address.
Follow the agent's instructions to cancel your plan.

Contact through the Peacock Help Center

Another way to get help is through the Help Center. This portal covers various topics, including device setup, account settings, billing, and technical issues. Users can search articles for answers.

You can also sign in and use the 'Get in Touch' page to send an email or chat with a live agent from 9:00 AM to 1:00 AM ET.

Visit Peacock's Get in Touch page: Get in Touch

Contact via Phone

Currently, Peacock does not offer a phone support option. They provide assistance through chat, email, and social media. A customer service agent will help you through chat.

Live Chat Support

For immediate help or technical issues, the live chat feature is the quickest way to contact Peacock support. Click on the chat icon on the Peacock website to start a conversation. Initially, a chatbot may assist you. If the chatbot cannot help, request to speak with a live representative.

Peacock is active on several social media platforms. Users can reach out by sending direct messages or mentioning them in posts. While this may not guarantee instant assistance, it is a method to connect with customer service.

X: @PeacockTVCare
Facebook: @PeacockTVCare
Instagram: @Peacock

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