How to Contact Old Navy Customer Service
Old Navy offers multiple ways for customers to reach their customer service team. Whether you have questions about an order, need assistance with a return, or wish to provide feedback, Old Navy aims to support you effectively. This article outlines the methods available to contact Old Navy customer service.
Contacting Old Navy Customer Service via Phone
To speak with a customer service representative, call 1-800-OLD-NAVY (1-800-653-6289). The support team is available from 7 am to 1 am ET, seven days a week.
For customers with hearing impairments, Old Navy provides a relay service. Dial 711 to connect with their customer service team.
Initiating a Chat with Old Navy Customer Service
For instant communication, use the live chat option on their website. Click the chat icon in the bottom-right corner of the page to start a session. Chat hours are from 7 am to 1 am ET.
Emailing Old Navy Customer Service
If you prefer to write, you can email Old Navy at [email protected]. They strive to respond to emails promptly.
Contacting Old Navy Customer Service by Mail
For traditional mail inquiries, send your correspondence to:
Old Navy Canada Customer Service
9500 McLaughlin, Road North
Brampton, ON, L6X 0B8, Canada
This address is specifically for Old Navy Canada. Customers in other regions should refer to the contact details on their official website.
Contacting Old Navy Headquarters
For concerns that need attention from Old Navy's corporate office, contact Gap, Inc. The headquarters numbers are:
- 1-650-952-4400
- 1-800-333-7899
- 1-212-206-4200
You can request to speak with someone who can address your concerns regarding Old Navy.
Old Navy provides several convenient options for contacting their customer service team. Whether you choose phone calls, live chat, email, or traditional mail, Old Navy aims to assist you in a timely manner. Use the contact information provided to reach out to the appropriate service representatives.
