How to Contact Ohio Valley Bank Customer Service

Ohio Valley Bank is committed to providing excellent customer service to meet the banking needs of their customers in Ohio and West Virginia. If you are a customer and need assistance or have any queries, there are several ways to contact Ohio Valley Bank's customer service. This article will provide you with all the necessary information on how to reach out to their customer support team for any help or inquiries you may have.

Contacting Ohio Valley Bank Customer Service

1. General Assistance

If you require general assistance or wish to connect with any Ohio Valley Bank office, the customer service hotline number to call is 800-468-6682. You can discuss any banking-related queries or concerns you may have with their dedicated customer support team. Alternatively, you can also reach out to them through email.

2. Collections Department

For inquiries related to the collections department, Ohio Valley Bank provides a dedicated hotline number: 888-441-1038. If you have any questions regarding outstanding payments or need assistance with debt repayment, this is the number to call.

3. Shareholder Relations

Ohio Valley Banc Corp. offers special support for shareholder relations. If you are a shareholder and need assistance or have questions related to your shares, you can contact their Shareholder Relations team at 800-468-6682. They will be happy to assist you or provide guidance regarding your investment with Ohio Valley Bank.

4. Online Bill Pay Support

For assistance with online bill pay services, Ohio Valley Bank offers dedicated support. You can contact their Online Bill Pay Support team at 855-407-6303. If you are facing any issues or have questions related to online bill payments, their support staff will guide you through the process and provide the necessary solutions.

5. Debit Card Hotlines

If you need assistance with your Ohio Valley Bank debit card, there are two hotline numbers available. To activate your card or reset your PIN, you can call 800-290-7893. For general queries or concerns regarding your debit card, you can contact their Cardholder Services team at 800-468-6682. They will provide you with the necessary assistance to resolve any issues related to your debit card.

6. Digital Banking Support

Ohio Valley Bank offers Digital Banking services to its customers. If you require assistance with Digital Banking, you can contact their Customer Support Call Center at 800-468-6682 or email them. Their support staff will help you with any technical difficulties or queries you may have regarding online banking. Additionally, you can also explore their Mobile Banking services for on-the-go banking needs.

7. OVB Line - Telephone Banking

Ohio Valley Bank provides a convenient and automated telephone banking system called OVB Line. To access OVB Line, you can call their hotline number: 888-366-3682 (888-FONE-OVB). This service is available 24/7 and allows you to perform basic banking transactions using a PIN established during your first call. OVB Line is a reliable option to fulfill your banking needs, anytime and anywhere.

8. Visit a Branch

If you prefer face-to-face assistance or need personalized support, you can always visit one of Ohio Valley Bank's branch locations. To find a branch near you, visit their Locations & Hours page on their official website. Here, you will find a list of all their branches along with their operating hours. Whether you need assistance with an account, have questions, or require other banking services, their branch staff will be delighted to help you.

Ohio Valley Bank strives to make their customer service accessible and efficient for all their customers. Whether you prefer contacting them through phone, email, or visiting a branch, their dedicated support teams are ready to address your concerns and provide the assistance you need. Don't hesitate to reach out to Ohio Valley Bank's customer service whenever you require banking support or have any queries.

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