How to Contact Northwest Bank Customer Service

Northwest Bank provides excellent customer service. If you have questions, need help with your accounts, or want to report a problem, there are several ways to reach their customer service team.

Phone Assistance

You can quickly contact Northwest Bank customer service by phone. Here are the numbers available:

Bankline: For account information or to transfer funds, call Bankline at 1-877-672-5678 (Option 1). This service is available 24/7.
Online Banking Customer Service: For questions about online banking, call 1-877-672-5678 (Option 2).

International customers can call 814-728-7818 for assistance.

Web Chat Support

For immediate support during business hours, use the web chat service on their website. This allows you to talk directly with a customer service representative for quick answers to your questions.

Visit a Northwest Bank Branch

If you prefer in-person help or have complex needs, visit a Northwest Bank branch near you. The staff is available to assist you. To find a branch, go to the Northwest Bank website and use the branch locator.

Email Support

For non-urgent inquiries, you can email Northwest Bank customer service at [email protected]. You will receive a response as soon as possible.

Contact Form

You can also use the contact form on the bank's website. Visit the Contact Us page, fill out the required information, and submit your message. A representative will respond to your request.

Additional Support

For situations requiring assistance outside regular hours, save these numbers in your phone:

For after-hours assistance, contact customer service at 1-877-672-5678 (Option 1).
If you suspect fraud on your cards, contact Northwest Bank immediately.

Northwest Bank is dedicated to protecting your financial information, and their customer service team is ready to help address your concerns.

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