How to Contact Northview Bank Customer Service

Northview Bank is a community bank that provides a range of financial services to individuals and businesses. If you have any questions or need assistance with your Northview Bank account, there are various ways to contact their customer service. In this article, we will discuss how you can reach out to Northview Bank customer service and get the support you need.

Contact Information:

Here are the different contact options provided by Northview Bank to get in touch with their customer service:

1. Phone: You can contact Northview Bank's customer service by phone during their working hours. The main customer service number is (320) 838-3131. If you need assistance with ATM/Debit Card Services, you can call 800-236-2442. Telebanking services are available at 866-721-2463. Additionally, you can reach the Treasury Management Support team at 847-939-9050.

2. Online Contact Form: Northview Bank also provides an online contact form on their website. You can find the form on the "Contact Us" page (https://www.northview.com/about-your-bank/connect-with-us/contact.html). However, it's important to note that you should never share personal or important information through this form.

3. In-Person: If you prefer face-to-face communication, you can visit one of Northview Bank's branch locations. They have offices in different areas, including Askov and Barnum. You can find the location addresses and contact numbers on the "Contact Us" page (https://www.northviewbank.com/contact-us).

4. Email: Northview Bank provides an email address for general inquiries. You can send an email to [email protected]. However, it's recommended to avoid including any sensitive or personal information in your email.

Tips for Contacting Northview Bank Customer Service:

When contacting Northview Bank customer service, here are a few tips to ensure a smooth and efficient interaction:

1. Be Prepared: Have your account details, such as account number and identification, ready before making a phone call or reaching out through other channels. This will help the customer service representative assist you more effectively.

2. Be Clear and Concise: Clearly state your query or concern to the customer service representative. Provide relevant details and any supporting documentation if necessary. Being concise will help them understand your issue and provide a timely resolution.

3. Patience and Politeness: Remember to stay patient and polite throughout your interaction with Northview Bank's customer service. They are there to assist you, and maintaining a respectful tone will help foster a positive and productive conversation.

4. Document Important Information: Keep a record of any communication you have with Northview Bank's customer service, including the date, time, and the name of the representative you spoke with. This documentation can be useful for future reference or if you need to escalate the matter.

5. Follow Up: If your issue isn't resolved during your initial contact, follow up with Northview Bank's customer service to ensure that it is addressed in a timely manner. This will demonstrate your commitment to resolving the matter and help expedite the process.

Northview Bank values customer satisfaction and strives to provide excellent customer service. Whether you have a question, need assistance with your account, or want to provide feedback, reaching out to their customer service team is the best way to get the support you need. Remember to use the provided contact options, such as phone, online contact form, in-person visits, or email, to reach the appropriate department and address your specific needs.