Reaching Out to Nicor Gas Customer Service: A Step-by-Step Guide

Nicor Gas delivers natural gas to many homes and businesses. When you need to contact Nicor Gas for billing questions, service concerns, or general information, this guide will help you navigate the process.

Pick Up the Phone

Sometimes, a phone call is the fastest way to get assistance. Nicor Gas has a dedicated customer care number for your inquiries.

For residential customers, call 888-Nicor4U (888-642-6748). Business customers can use the same number, 888-Nicor4U (888-642-6748), for their questions. Customer service is available Monday through Friday from 7:00 AM to 6:00 PM CST.

If you smell gas or suspect a leak, leave the area immediately. Call 911 or their 24-hour emergency line at 888-Nicor2U (888-642-6748) once you are safe.

Surf the Web

Prefer online assistance? Nicor Gas has a great website with many resources. Visit Nicor Gas's Website to manage your account, pay bills, or find energy-saving tips. The site also features a 'Contact Us' form for non-urgent questions.

Mail

If you prefer traditional mail for non-urgent matters, you can send a letter to:

Nicor Gas
P.O. Box 190
Aurora, IL 60507-0190

Include your account number and contact information to ensure a quick response.

For the Hearing Impaired

Nicor Gas provides services for customers with hearing impairments. TTY/TDD users can reach customer care by dialing 711 for relay service.

Visit in Person

For those who prefer face-to-face interaction, Nicor Gas has several payment locations. Here, customers can make payments and receive support from service agents.

Nicor Gas prioritizes reliable service and excellent customer assistance. Whether by phone, online, mail, or in person, they provide various ways to get the help you need. With this guide, you can easily reach out to Nicor Gas customer service.

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