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How to Contact Nicolet National Bank Customer Service

Nicolet National Bank prioritizes customer satisfaction and offers various ways to reach its support team. If you have questions or need assistance with your banking services, here are the methods available to contact their customer service.

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Published onSeptember 6, 2024
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How to Contact Nicolet National Bank Customer Service

Nicolet National Bank prioritizes customer satisfaction and offers various ways to reach its support team. If you have questions or need assistance with your banking services, here are the methods available to contact their customer service.

Contact Us Page

The "Contact Us" page on the Nicolet National Bank website is an excellent starting point. You can access the page by visiting www.nicoletbank.com/contact-us. Here, you will find a list of frequently asked questions covering topics such as:

  • Finding your account number
  • Updating personal information
  • Obtaining a copy of your statement
  • Enrolling in online and mobile banking

If you do not find your specific question, you can fill out the contact form provided, and a representative will respond to your inquiry.

Phone Support

For a direct approach, you can reach Nicolet National Bank by phone. Their customer service team is available from Monday to Friday, 7:30 a.m. to 6 p.m., and on Saturdays from 8 a.m. to 12 p.m. For general inquiries, call their toll-free number at (800) 369-0226. If you have questions about debit or credit cards, you can call 877-864-6525. Please avoid sharing sensitive information, such as credit card numbers or social security numbers, during calls.

Branch Locations

Nicolet National Bank has 20 branch locations. If you prefer face-to-face assistance, visiting a branch is a good option. To find the nearest branch, visit www.branchspot.com/nicolet-national-bank. This site provides information about branch addresses, hours of operation, and contact numbers. Branch staff are ready to assist you with your banking needs.

Online and Mobile Banking Support

For inquiries regarding online and mobile banking, Nicolet National Bank offers support through their website and mobile app. Detailed information about these services is on their "Mobile & Online Banking" page at www.nicoletbank.com/personal-banking/mobile-online-banking. The page highlights features such as tracking spending, paying bills, and depositing checks. If you have specific questions about these services, navigate to the "Contact Us" page and submit a message for the customer service team.

Additional Channels and Information

Nicolet National Bank provides alternative channels for customer support. If your mortgage loan is serviced by Midwest Loan Services, note that servicing is now handled by Nicolet National Bank. More information can be found on their FAQ page at www.nicoletbank.com/midwest-loan-services-faqs. You can also email them at [email protected] for any general inquiries.

When contacting Nicolet National Bank’s customer service, provide clear and accurate information about your query. This will help their representatives assist you more efficiently.

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