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How to Contact Mountain West Bank Customer Service

Mountain West Bank, a division of Glacier Bank, values customer service and strives to assist clients with any questions or concerns. Here are the ways to reach out to Mountain West Bank customer service.

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Published onSeptember 3, 2024
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How to Contact Mountain West Bank Customer Service

Mountain West Bank, a division of Glacier Bank, values customer service and strives to assist clients with any questions or concerns. Here are the ways to reach out to Mountain West Bank customer service.

1. Phone Support

If you prefer to speak directly with a customer service representative, you can contact Mountain West Bank by phone. They offer toll-free phone numbers for different services.

  • Customer Support Toll-Free Contact Number: For general inquiries, account assistance, or banking-related questions, call 1-800-641-5401. Their knowledgeable staff is ready to help.

  • After Hours and Weekend Support: For assistance outside regular business hours, contact their after-hours support team at 855-262-9847. They are available on weekdays from 4:00 pm to 10:00 pm (PST) and on weekends from 8:00 am to 4:00 pm (PST).

  • Automated - 24 Hour Telephone Banking: You can access an automated telephone banking service by calling 1-800-641-5428. This service allows you to check balances, transfer funds, and perform banking transactions at any time with a touch-tone phone.

2. Online Contact Form

If you prefer to communicate via email or have a non-urgent inquiry, use the online contact form on the Mountain West Bank website. Fill in the required fields with your questions, comments, or concerns about their financial products or customer service. Provide accurate contact information for a prompt response.

3. Frequently Asked Questions (FAQ)

Mountain West Bank has a comprehensive FAQ section available on their website. You can find answers to common questions. If your query is not addressed, you can contact customer service representatives for more assistance.

4. In-Person at Branches

Mountain West Bank has multiple branches in various cities. You can locate the nearest branch by visiting their website. At these branches, you can speak directly with customer service representatives who are available to assist you with your banking needs.

Mountain West Bank is dedicated to providing exceptional customer service and assisting clients in every possible way.

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