How to Contact Middlesex Savings Bank Customer Service

Middlesex Savings Bank, located in Natick, Massachusetts, is dedicated to providing top-notch customer service to its clients. Whether you have questions about your accounts or need help with online banking, there are various ways to contact their customer service team.

Contact Us Page

The quickest way to reach Middlesex Savings Bank customer service is by visiting their official website at www.middlesexbank.com. On the homepage, scroll to the footer section to find the "Contact Us" page. This page contains all the contact information you need to get in touch with the bank.

Phone Contact

To speak with a customer service representative, Middlesex Savings Bank offers two phone numbers: one for local calls and another for international calls. Call 1-877-463-6287 for domestic inquiries, or 1-508-599-5999 for international calls. Customer service representatives are available Monday to Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 3:00 p.m.

Online Banking Support

For issues related to online banking, Middlesex Savings Bank offers dedicated assistance through their Information Center. If you experience trouble accessing your account online, call 1-877-463-6287, and their team will help you resolve any login issues or answer your questions.

Online Chat Support

For real-time assistance, you can use the online chat support feature on their website. Look for the live chat icon in the bottom right corner of the screen. Clicking this icon opens a chat window where you can communicate directly with a customer service representative. This option is great for quick questions or immediate assistance.

Visit the Branch

If you prefer in-person help, Middlesex Savings Bank has various branch locations across Massachusetts. You can find the nearest branch by using the branch locator on their website. It provides addresses, contact numbers, and hours of operation for each branch.

Middlesex Savings Bank offers multiple customer service channels to meet client needs. Whether through phone support, online chat, or branch visits, the bank ensures you can easily receive assistance with your banking services.

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