How to Contact Metairie Bank Customer Service

Metairie Bank, known as "The Bank of Personal Service," aims to provide exceptional banking services to its customers. If you have questions or need help with your account, there are several ways to reach their customer service team.

1. Visit the Metairie Bank Website

A convenient way to contact Metairie Bank customer service is by visiting their official website at www.metairiebank.com. The website offers a Help Center that includes useful information and frequently asked questions covering personal and business banking, loans, and mortgages. There is also an online form to submit inquiries or requests.

2. Call Customer Service

To speak directly with a customer service representative, use the following phone numbers:

South Shore: (504) 834-6330
North Shore: (985) 674-2255

Customer service is available Monday to Thursday from 9:00 AM to 5:00 PM, and on Fridays from 9:00 AM to 5:00 PM. Representatives can assist with general inquiries and support for banking needs.

3. Utilize Live Chat Support

Metairie Bank offers a live chat feature on their website at www.metairiebank.com/online-chat/. While personal account information should not be discussed over chat, you can ask general questions or seek assistance with your account. For questions specific to your account, it is better to call customer service directly at (504) 834-6330.

4. Visit the Main Office

You can visit Metairie Bank's main office for personalized assistance at 3344 Metairie Rd, Metairie, LA 70001. The lobby hours are:

Monday-Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 5:00 PM

At the main office, friendly staff are available to address your banking needs and assist with various products and services.

5. Connect Through Other Channels

Metairie Bank also provides updates through their official website. While it is recommended to use direct contact methods for account-specific inquiries, their online presence can keep you informed about bank news and events.

When contacting Metairie Bank, have relevant information ready, such as your account number and personal details. If you suspect fraudulent activity or have issues with mobile banking, contact your mobile service provider immediately.

Metairie Bank is committed to providing exceptional customer service, ensuring you receive the assistance you need for a positive banking experience.

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