How to Contact Mattress Firm Customer Service

Mattress Firm is a popular mattress retailer offering a variety of mattresses, beds, adjustable bases, and bedding. If you have questions or issues related to your purchase, contacting customer service is a straightforward way to receive assistance. Here are the options to reach Mattress Firm customer service.

1. Visit the Mattress Firm Customer Service Page

Visit the official Customer Service page on the Mattress Firm website. This page provides essential information, answers to frequently asked questions, and various customer support options.

2. Call Mattress Firm Customer Service

For immediate help, call Mattress Firm's customer service hotline at +1 877 346 5494. Customer service representatives are available to assist you with questions about products, warranties, or placing orders.

3. Email Mattress Firm Customer Service

If you prefer email, reach out to Mattress Firm's customer service team at [email protected]. Provide accurate contact information and relevant order details to help them address your concerns effectively.

4. Chat with a Mattress Firm Sleep Expert

Instant messaging is another option. You can chat with a Sleep Expert online by visiting the Customer Service page on their website. The Sleep Experts can assist with questions about mattresses and other products.

5. Utilize the Mattress Firm Customer Portal

The Mattress Firm Customer Portal allows you to access information about your account, order history, and warranty details. Log in or create an account for self-service support, including submitting service requests.

6. Reach Out via Other Channels

You can also contact Mattress Firm through various channels. While response times may vary, these platforms can help with certain issues or provide updates.

When contacting Mattress Firm customer service, include your order number, contact information, and a clear description of your issue. This information will help the team understand your situation and provide appropriate assistance.

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