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How to Contact Loan One, a Division of The Union Bank Company Customer Service

If you have questions or need assistance with your mortgage or financial services from Loan One, there are several ways to reach their customer service team.

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Published onSeptember 22, 2024
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How to Contact Loan One, a Division of The Union Bank Company Customer Service

If you have questions or need assistance with your mortgage or financial services from Loan One, there are several ways to reach their customer service team.

Phone Support

Loan One offers both toll-free and local phone numbers for customers. You can call their customer service representatives for assistance.

  • For toll-free support, dial 800-837-8111.
  • For local support, call 419-659-2141.

Live Chat

Prefer a quicker mode of communication? Loan One has a live chat feature on their website. You can start a live chat session by clicking on the "Live Chat" tab on the right side of your screen. A customer service agent will assist you with your inquiries.

Email Support

You can also contact Loan One via email. Send your questions or feedback to [email protected]. This option is beneficial for detailed inquiries or requests that may need supporting documents.

Secure Online Form

Loan One provides a secure online form on their website. Go to the "Contact Us" page at www.loanonelender.com/contact-us to submit your contact information and message. This ensures the privacy and security of your personal details.

Branch Locations

For face-to-face assistance, visit one of Loan One’s branch locations. Their primary location is in Gahanna, Ohio:

  • 461 Beecher Rd, Gahanna, Ohio 43230, US

Another branch is in Ft. Wright, Kentucky:

  • 1881 Dixie Hwy., Ste. 200, Ft. Wright, KY 41011, US

Loan One, a division of The Union Bank Company, is committed to providing excellent customer service. With various options available, you can receive prompt and efficient assistance for your mortgage and financial needs.

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