How to Contact LBS Financial Credit Union Customer Service

LBS Financial Credit Union prioritizes excellent customer service and assistance for its members. Whether you have questions about your account, need help with online banking, or want to report a lost or stolen card, their customer service team is ready to assist. Below is the latest information on how to contact LBS Financial Credit Union's customer service.

Contact Information

Reaching LBS Financial Credit Union is easy with various options available. The following are the current contact methods.

Phone Support

One of the most efficient ways to reach customer service is by phone. You can speak to a representative directly at 1-800-527-3328. Phone support is available during business hours.

Email Support

LBS Financial Credit Union provides email support for those who prefer written communication. Send your inquiries to [email protected]. Include your contact information and a detailed explanation of your issue. Responses may take longer than phone calls, but this method helps document your conversation.

Live Chat

If you prefer real-time online support, you can use the live chat feature on their website. This allows you to chat with a customer service representative directly. Simply visit their official website, go to the customer service section, and look for the live chat option. This feature is useful for quick questions or assistance outside of business hours.

In-Person Support

For face-to-face interactions, LBS Financial Credit Union has several branch locations. You can use the branch locator tool on their website to find the nearest location. It is recommended to call ahead and schedule an appointment to ensure a representative is available.

Customer Service Hours

Customer service hours may vary depending on the branch and contact method. Check their official website or call the customer service number for the most accurate information on business hours.

Tips for Contacting Customer Service

Prepare your account details: Gather relevant account information, such as your account number or member ID, to help the representative assist you effectively.
Be clear and concise: Provide clear information about your query or concern to help the representative understand and resolve your issue.
Stay patient and polite: Remain respectful and patient during the conversation. This increases the chances of a satisfactory resolution.
Take notes: If you are speaking over the phone or via live chat, take notes during the conversation for reference in future follow-ups.
Follow up if necessary: If your issue is not resolved, don’t hesitate to contact customer service again for further assistance.

Contacting LBS Financial Credit Union's customer service is a simple process. Utilize the available phone, email, live chat, and in-person options for the assistance you need. Remember to gather your account information, communicate clearly, and stay polite during your interaction.

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