How to Contact Laurel Road Customer Service

Laurel Road is an online lender that offers student loan refinancing, personal loans, and mortgage loans. If you have questions or issues regarding your loan application or repayment, knowing how to reach their customer service is important. This article provides clear information on how to contact Laurel Road customer service.

Contacting Laurel Road Customer Service via Phone

You can contact Laurel Road's customer service by phone. Dial their toll-free number: 1-855-245-0989. Have relevant information, such as your loan account details or application number, ready for quick assistance.

Contacting Laurel Road Customer Service via Email

You can also reach Laurel Road customer service through email. Send your inquiries to [email protected]. Include detailed information about your query, along with any relevant loan account details. This ensures that customer service can address your issue efficiently.

Additional Contact Information

Laurel Road offers other ways to contact their customer service team:

Mail: You can send correspondence to:

Laurel Road
P.O. Box 8818
Bridgeport, CT 06601
Secure Message: Account holders can communicate directly with representatives by logging into their online account and using the secure messaging feature for account-specific concerns.

Customer Service Availability

Laurel Road's customer service is available during specific hours. Their phone line operates Monday through Friday from 8 am to 8 pm ET and Saturday from 8 am to 5 pm ET. Response times may vary, so contacting them during these hours can lead to quicker service.

Customer Service Support Options

Laurel Road's customer service team addresses various inquiries, including:

Loan application status: Check the status of your loan application or ask about requirements and processes.
Loan account inquiries: Update your contact information, modify your payment schedule, or inquire about loan statements.
Repayment options: Explore repayment alternatives if you're facing financial hardship, such as loan extensions or payment plans.
Technical support: Get help with online account access issues or website difficulties.

Response times may vary based on your query's complexity. Laurel Road aims to address inquiries promptly, ensuring high-quality service and support.

Knowing how to contact Laurel Road's customer service helps with your loan application and repayment process. Reach them via phone at 1-855-245-0989, email at [email protected], or through secure messaging. Keep relevant information handy to expedite assistance. Laurel Road's customer service team is committed to helping you throughout your journey.

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