How to Contact Industrial and Commercial Bank of China New York Customer Service

Industrial and Commercial Bank of China (ICBC) serves customers globally, including in New York. If you have questions or need assistance with ICBC's services, you can easily reach their customer service.

Contact Information:

Phone: To reach ICBC's customer service in New York, call 212-838-7799.
Fax: You can send a fax to their number at 212-838-6688.

Branch Information:

ICBC has several branches in New York where you can speak with representatives. Here are some locations:

Flushing Branch:
39-02 Main Street, Flushing, NY 11354.
Phone: 347-905-9772
Fax: 718-886-3912
This branch also has an ATM available.
Ground Floor Branch:
1185 Avenue of the Americas, New York, NY 10036.
This branch offers ATM services only.
San Francisco Chinatown Branch:
1001 Grant Avenue, San Francisco, CA 94133.
Phone: 415-352-6900

Online and Email Support:

ICBC provides online support and email options for customer inquiries. For account-related questions or assistance with online banking, use the following methods:

Website: Visit www.icbkus.com for information about their services and products. The site is available in multiple languages.
Email Support: You can email your inquiries to [email protected]. Include detailed information to help the customer service team assist you.

Additional Resources:

ICBC offers more resources for customer support, including:

Service Guide: A comprehensive service guide is available on their website, detailing features such as wire transfers and corporate finance.
ICBC Financial Services: ICBCFS is a wholly-owned subsidiary providing clearing, execution, and financing services to institutional clients globally. More information is available at www.icbcfs.com.

Having the right contact information and resources is crucial when dealing with ICBC. Utilize the provided phone numbers, branch locations, and online support to address your queries efficiently.

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