How to Contact HubSpot Help Center

When you need help with HubSpot, it’s important to know how to get support quickly. The HubSpot Help Center offers a variety of resources to assist you with your software needs. Whether you’re a new user or an experienced HubSpotter, this guide will help you reach out to the help center and find the support you need.

Accessing the Help Center

To get started, visit the HubSpot Help Center by going to the main HubSpot website. From there, you can find the Help Section, which is usually located at the bottom of the page or in the main navigation menu. This section is filled with articles, guides, and tutorials on a wide range of topics.

If you prefer direct access, go to help.hubspot.com. Here, you can browse through resources, search for specific questions, or view popular articles to find the information you need.

The HubSpot Help Center features a robust knowledge base. This is a great first stop for common issues or questions. You can type keywords into the search bar to find articles that address your specific concern. Whether you need to learn how to set up an email campaign or troubleshoot a technical problem, there’s a good chance you’ll find helpful information.

Phone Support

For users who prefer speaking directly with a representative, HubSpot offers phone support to customers on certain plans. Below are HubSpot’s customer support phone numbers by region:

United States: +1 888 482 7768
United Kingdom: +44 20 7324 3700
Germany: +49 30 208486000 (German) / +49 30 217998000 (English)
France: +33 1 72 73 05 00 (French) / +33 1 72 73 06 44 (English)
Australia: +61 2 9164 8000
Singapore: +65 6955 6000
Japan: +81 3 5656 5900
Colombia: +57 601 6284800 (Spanish) / +57 601 3714700 (English)

Please note that phone support availability depends on your HubSpot subscription plan. Check your plan details for eligibility.

Live Chat and Email Support

If you don’t find what you need in the knowledge base, HubSpot offers additional support options. As a HubSpot user, you can access live chat support. Look for the chat icon in the bottom right corner of the Help Center page. This feature connects you with a live representative who can answer your questions in real-time.

For less urgent issues, you can also opt for email support. HubSpot's email support team can be reached at:

Email Address: [email protected]

When submitting an email, provide as much detail as possible about your issue, including screenshots or relevant links, to help the support team resolve your issue quickly.

Community Forums

Another useful feature of the HubSpot Help Center is the community forums. Here, you can connect with other HubSpot users and share tips or solutions. Engaging with the community can lead to valuable insights or alternative approaches to common problems.

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