How to Contact Hopper Customer Service
Hopper is a travel app that helps users book flights, hotels, and car rentals easily. While it is user-friendly, sometimes customers may need assistance with their bookings. Knowing how to contact Hopper customer service is important for receiving prompt support.
24/7 Phone Support
Hopper offers 24/7 phone support in the US, Canada, and via Skype. To reach a customer service representative, call:
- US / Canada / Skype toll-free: +1-833-933-HOP1
- International: +1 (347)-695-4555
Have your Hopper Support ID ready when reaching out for help with existing bookings. You can find it within the Hopper App by following these steps:
- Tap the “Help” icon in the bottom right corner.
- Select the booking you need assistance with.
Contact Support through the Hopper App
You can also contact customer support through the Hopper app. Here’s how:
- Go to the Help Center by tapping "Get Help" in your settings.
- Tap the Customer Support bear on the homepage for quick access.
- Choose the specific booking that requires assistance.
- Submit your request or query by selecting the relevant category, like cancellation, refunds, or changes.
VIP Support
Hopper provides VIP Support for customers seeking a higher level of assistance. This service requires a small fee and offers personalized support for your bookings. Adding VIP Support allows you to enjoy enhanced service for flights, hotels, or car rentals.
To find more details about VIP Support, visit the official Hopper page dedicated to this service here.
FAQs and Help Center
For general inquiries about Hopper’s services, the FAQs section and Help Center are useful resources. The FAQs address a variety of topics, including flight, hotel, and car rental bookings, as well as cancellations and refunds.
You can find the FAQs section on Hopper's official website here. The Help Center offers detailed information on categories such as contact support, urgent travel updates, and help in different languages. Access the Help Center here.
Contacting Hopper customer service is straightforward, whether through phone support or the Hopper app. Multiple options are available for quick assistance. Keep your Hopper Support ID readily available when reaching out, and utilize the FAQs and Help Center for general questions.
