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How to Contact Highpoint Community Bank Customer Service

Highpoint Community Bank is dedicated to delivering outstanding service and support to its customers. If you need assistance or have questions, there are several convenient ways to contact their customer service team.

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Published onSeptember 13, 2024
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How to Contact Highpoint Community Bank Customer Service

Highpoint Community Bank is dedicated to delivering outstanding service and support to its customers. If you need assistance or have questions, there are several convenient ways to contact their customer service team.

Contacting Highpoint Community Bank Customer Service

1. Phone Support

To speak directly with a customer service representative, call their toll-free number at 1-888-422-2280. This line is available for general inquiries, account assistance, and other banking-related questions. The representatives are trained to help you with your concerns.

2. Secure Email

For sensitive inquiries or more detailed questions, Highpoint Community Bank offers a secure email option. Access this feature on their Contact Us page. Fill out the required fields and submit your message to ensure privacy and security.

3. Online Chat

Highpoint Community Bank provides an online chat feature for immediate assistance. You can find this option on their website's Customer Support page. This allows you to connect with a representative in real-time to get your questions answered promptly.

4. Visit a Branch

If you prefer face-to-face interaction, you can visit one of Highpoint Community Bank's branches. Find the nearest location by checking their Locations page. Knowledgeable staff are available at each branch to assist you with your banking needs.

5. Other Resources

Highpoint Community Bank's website provides various resources for customer assistance. They offer an online banking quick support feature that uses remote support software called TeamViewer. This allows the bank to access your computer remotely for technical help. More information is available on their Online Banking Quick Support page.

For frequently asked questions, customer reviews, and financial summaries, you can visit third-party websites such as Best Cash Cow.

Highpoint Community Bank is committed to customer satisfaction and offers numerous channels for support. Whether you prefer phone calls, secure emails, online chats, or in-person visits, their customer service team is ready to assist you. Choose the method that works best for you, knowing their dedicated support is just a call or click away.

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