How to Contact Guaranty Bank Customer Service

Guaranty Bank is committed to providing excellent customer service to its clients. If you have inquiries or need assistance, reaching out to their customer service team is important. Here’s how to contact Guaranty Bank customer service effectively.

Contact Information

You have several options to contact Guaranty Bank's customer service:

Customer Care Phone Number: For general information or questions, call Guaranty Bank's customer care at 1-888-572-9881. Their representatives are ready to assist you.
Contact Us Form: If you prefer written communication, visit Guaranty Bank's official website at www.gbankmo.com and navigate to the Contact Us page. Fill out the form with your inquiries, and a representative will respond to you.
Secure Messaging: Guaranty Bank offers a secure messaging feature through its online banking portal. Log in to your online banking account, find the secure messaging option, and start a conversation with a representative.
Branch Locations: You can find a branch near you using their Location Finder. Enter your location to find the nearest Guaranty Bank branch, ITM, or ATM.

Frequently Asked Questions (FAQs)

Guaranty Bank has a list of Frequently Asked Questions on their FAQ page. This resource covers topics like lost or stolen debit cards and check cashing procedures. It’s a good idea to check this page before contacting customer service, as you may find the answers you need.

Client Service and Product Inquiry

For personalized service or product inquiries, you can utilize their Client Service options. The Service Center, Video Banking, and Website Chat are available during business hours:

Monday to Friday: 7:00 a.m. to 7:00 p.m.
Saturday: 8:00 a.m. to 2:00 p.m.

Visit the Client Service page for more information.

Switching to Guaranty Bank

If you are looking to switch your banking services to Guaranty Bank, they provide an easy process for a smooth transition. To change your automatic or direct deposits, complete the necessary forms, such as the Direct Deposit Authorization Form or the Treasury Department's Standard Form 1199A. Submit these forms to your employer or Guaranty Bank's Personal Banker for assistance.

Contacting Guaranty Bank's customer service is straightforward. You can use the phone, online contact form, or secure messaging to reach out. Their branch locator helps you find nearby branches for face-to-face assistance, and their FAQ page provides quick answers to common questions. Guaranty Bank is dedicated to assisting you with your inquiries and concerns.

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