How to Contact GOAT Customer Service
GOAT is an online marketplace that specializes in selling sneakers, apparel, and accessories. If you have questions or concerns about your orders, payment methods, or returns, their customer service team can assist you. GOAT does not provide a customer service phone number, but they offer several methods to reach out for support.
Submit a Support Request
The primary way to contact GOAT customer service is to submit a support request through their website. Follow these steps:
- Go to the GOAT Support page.
- Click on the "Submit Request" button at the top of the page.
- Fill in the required information, including your email address and order number (if applicable), along with a description of your request or concern.
- Attach any relevant files or documents if needed.
- Click the "Submit" button.
After submitting your request, a member of the GOAT support staff will respond as soon as possible. GOAT operates 24/7, so you can expect assistance at any time.
Frequently Asked Questions (FAQ)
You can also find answers to common questions in the GOAT FAQ section. They provide a list of frequently asked questions for quick solutions. Topics include:
- How to reset your password
- How GOAT works
- How to delete your GOAT account
- Guest checkout information
- Accepted payment methods
- Tracking orders from guest checkout
- Returns on guest checkout orders
Access the GOAT FAQ section by visiting their FAQ page for detailed answers related to various aspects of GOAT services.
Additional Contact Information
If you prefer other contact methods, here are some options:
- ComplaintsBoard: For urgent matters, you can visit the GOAT ComplaintsBoard page where you will find GOAT's contact number, which is 323-306-4955.
GOAT prioritizes safety and does not provide a general customer service phone number. They discourage in-person visits to their facilities for support requests. Online channels ensure efficient assistance while maintaining a secure environment.
Before reaching out to GOAT customer service, review the FAQ section for quick solutions. This can save time for both you and the GOAT support team. GOAT is committed to resolving customer concerns promptly through their various contact options.
