How to Contact German American State Bank Customer Service

German American State Bank is committed to providing excellent customer service. If you have questions or need assistance, there are several convenient ways to contact their customer service team.

Contact Information

1. Phone: You can reach the German American State Bank Customer Care Center by dialing (815) 362-2310 during normal business hours. Friendly representatives are ready to assist you with any banking questions or concerns.

2. Email: For non-urgent inquiries, you can send your questions to [email protected]. The team will respond promptly, usually within one business day.

3. Online Chat: German American State Bank offers a Live Mobile Chat service through their banking app. This service is available from Monday to Thursday between 8:00 am and 6:00 pm, on Fridays from 8:00 am to 6:30 pm, and on Saturdays from 8:00 am to 1:00 pm. Download the German American Mobile Banking App to use this feature.

4. BankLine 24 Telephone Banking: If you prefer self-service options, you can access BankLine 24 by calling (800) 536-0660 at any time. This service allows you to check deposit account information, current and available balances, and recent transactions.

Additional Resources

1. Bank's Official Website: Visit the official website at www.germanamericanstatebank.com for the latest information on products and services.

2. Mobile Banking App: The German American State Bank app allows you to manage your accounts, transfer funds, pay bills, and access customer support via Live Mobile Chat. The app is available for download on both Android and iOS devices.

German American State Bank offers various ways to contact their customer service team. Whether through phone, email, or online chat, you can reach out to them using your preferred method. Additionally, their website and mobile banking app provide valuable resources to enhance your banking experience.

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