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How to Contact Forward Bank Customer Service

Forward Bank aims to provide excellent customer service and ensure that clients have a smooth banking experience. If you have questions or need assistance, there are several convenient ways to get in touch with Forward Bank's customer service team.

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Published onSeptember 18, 2024
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How to Contact Forward Bank Customer Service

Forward Bank aims to provide excellent customer service and ensure that clients have a smooth banking experience. If you have questions or need assistance, there are several convenient ways to get in touch with Forward Bank's customer service team.

Contact Information

Phone Contact

  • For general inquiries, you can reach Forward Bank's customer service by calling 833-933-1681. Customer support hours are Monday to Thursday, from 8:30 am to 4:30 pm.

Email Contact

  • Forward Bank does not provide a specific email address for customer service inquiries. You can visit their Contact Us page on their official website and fill out the online form to send a message to their customer support team.

Visit a Forward Bank Branch

If you prefer to speak to someone face-to-face, you can visit one of the Forward Bank branches near you. They have several locations across their service area. You can find the nearest branch by using the Locations & ATMs page on their official website.

Lost Debit Card

If you have lost your debit card, it is important to take immediate action. To report a lost debit card, call 833-933-1681 as soon as possible.

Lost Credit Card

For questions related to your credit card account or to report a lost or stolen card, contact the 24-hour cardmember service at 800-558-3424.

Frequently Asked Questions (FAQs)

Consider checking Forward Bank's FAQs page before reaching out to customer service. It contains answers to common queries regarding personal and business banking, loans, online and mobile banking, and more.

Online Banking Support

If you need assistance with Forward Bank's digital banking services, you can contact their Digital Banking Customer Service team by calling 877-689-1783. Support hours are Monday to Friday, from 8 am to 5 pm.

Forward Bank is committed to helping customers and the community. They provide various channels to ensure that your concerns are addressed promptly and efficiently. Whether you call customer service, visit a branch, or use their online contact forms, Forward Bank is here to assist you.

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