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How to Contact FirsTier Bank Customer Service

FirsTier Bank is a trusted financial institution that prides itself on providing professional banking services to customers in Nebraska and Wyoming. If you have any questions, concerns, or need assistance with your banking needs, contacting their customer service team is the best way to get the support you require. In this article, we will discuss the various methods through which you can easily reach out to FirsTier Bank's customer service.

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Published onAugust 22, 2024
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How to Contact FirsTier Bank Customer Service

FirsTier Bank is a trusted financial institution that prides itself on providing professional banking services to customers in Nebraska and Wyoming. If you have any questions, concerns, or need assistance with your banking needs, contacting their customer service team is the best way to get the support you require. In this article, we will discuss the various methods through which you can easily reach out to FirsTier Bank's customer service.

Phone Contact

One of the quickest and most direct ways to get in touch with FirsTier Bank customer service is by giving them a call. You can reach their toll-free phone number, 1-800-992-9026, to speak with a representative who will be happy to assist you. If you need assistance with telephone banking, such as checking balances or making transfers, you can call 888-893-4778. In case your ATM or Debit card is lost or stolen, contact your local branch during business hours or call 308-235-4633. For after-hours assistance regarding lost or stolen cards, you can reach FirsTier Bank’s dedicated helpline at 800-523-4175.

Online Contact

You can also get in touch with FirsTier Bank customer service through their website. Visit FirsTier Bank - Contact Us to access their contact information. The website provides a comprehensive list of branch locations and hours, allowing you to find the nearest branch to you. Additionally, the website offers a contact form where you can submit your inquiries or concerns. Simply fill out the form with your name, email address, and message, and a representative will get back to you promptly.

Online Banking Support

For assistance with FirsTier Bank's online banking services, you can refer to their Online Banking Agreement page at Online Banking Agreement - FirsTier Bank (Kimball, NE). This page provides multiple ways to contact their customer service team. You can reach out to them through telephone at 800-992-9026 and ask for Customer Service. If you prefer fax, you can send your inquiries to 308-235-3499, attention Online Banking Customer Service. Postal mail is another option, and you may write to them at FirsTier Bank, PO Box 730, Kimball, NE 69145. Lastly, if you want to discuss your concerns or questions in person, consider visiting any of their branch locations.

Mobile Banking Assistance

FirsTier Bank offers a convenient mobile banking app that allows you to access your accounts, make transactions, and find branch and ATM locations right from your smartphone. To learn more about their mobile banking services, visit the Mobile Banking - FirsTier Bank (Kimball, NE) page. This page provides information about their mobile banking app and its features. If you encounter any issues or need assistance with the mobile app, you can contact FirsTier Bank's customer service through the previously mentioned phone numbers or through their online contact form.

Other Resources

If you prefer alternative sources, you can check out reliable financial websites that provide information about FirsTier Bank. One such website is BestCashCow.com, which offers customer reviews, frequently asked questions, rates, branches, and a financial summary of the bank. Additionally, Crunchbase.com provides contact details for various employees and board members of FirsTier Bank.

In conclusion, FirsTier Bank values its customers and strives to provide excellent customer service. Whether you prefer contacting them by phone, online, or through their mobile banking app, they offer multiple channels to suit your preferences. By reaching out to their dedicated customer service team, you can receive the assistance you need regarding your banking inquiries or concerns.

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