How to Contact First State Bank & Trust Customer Service

First State Bank & Trust is dedicated to offering excellent customer service and assistance. Customers can easily reach out to the bank for any inquiries or concerns related to their banking needs. Here are several ways to contact First State Bank & Trust's customer service:

Phone Support

First State Bank & Trust provides multiple phone support options for immediate assistance. Customers can call (800) 877-3728 during business hours. The hours for phone support are from 8:30 am to 4 pm on Monday to Thursday and from 8:30 am to 5 pm on Fridays. For after-hours help, customers can call the dedicated helpline at (888) 297-3416.

Online Contact Form

Customers can use the online contact form on the First State Bank & Trust website. By visiting the Contact Us page, customers can access the form to submit their inquiries. They should include their email address, phone number, and message. It is important to avoid sharing confidential information like account or Social Security numbers in the message.

Email Support

Non-urgent inquiries can be directed to First State Bank & Trust via email. Customers can send their questions to the bank's designated email address. For the most current email information, visiting the official First State Bank & Trust website is recommended.

Telephone Banking

Customers can access the FIRSTVoice Phone Response Line for convenient telephone banking. By calling 1 (800) 583-0076, customers can check their accounts any time, day or night. This service provides information about Checking, Savings, IRA, Certificates of Deposit, and Loans.

Customer Support Centers

First State Bank & Trust operates customer support centers at various locations. Customers can contact the customer service department at any branch during regular banking hours, which are Monday through Friday from 8:00 am to 5:00 pm. For specific locations, refer to the official First State Bank & Trust website or contact the bank's phone support.

First State Bank & Trust offers various contact options to ensure efficient customer service. Customers can reach out through phone support, online contact forms, email, or telephone banking services. The bank also provides customer support centers at different branches during regular hours, ensuring that customers receive the assistance they need for their banking-related inquiries.

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