How to Contact First Southern Bank Customer Service

First Southern Bank is dedicated to providing excellent customer service to its valued clients. If you have a question, need assistance, or have any concerns, there are several ways to contact the bank's customer service team.

Phone Support

One efficient way to contact First Southern Bank customer service is through phone support. Here are the dedicated phone lines available:

Customer Service: For general inquiries, dial 256-718-4200.
Mortgage Loans: For mortgage-related questions, call 256-718-4241.
Lost or Stolen Debit Card: Report a lost or stolen debit card immediately by calling 1-844-202-5333.
Credit Card Customer Service: For credit card inquiries, reach the Credit Card Customer Service team at 1-866-598-1769.

Online Support

First Southern Bank offers various online support options for customers who prefer digital communication. Here are some methods:

Email: For general questions, you can send an email via the Contact Us page on their official website. Avoid including sensitive information such as social security numbers or account numbers.
Online Banking Support: If you have questions about online banking or need help enrolling, visit the Online Banking support page for assistance.
Text Banking Support: For text banking inquiries or to report a lost or stolen credit card, call 1-866-598-1769.

Branch Visits

For those who prefer in-person assistance, visiting a First Southern Bank branch is a good option. The bank has multiple locations with knowledgeable staff ready to help. To find a branch near you, check the "Locations" or "Branches" page on their official website.

First Southern Bank values its customers and aims to provide accessible and efficient customer service through various contact methods. Reach out to them using the method that best suits your needs.

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