How to Contact First National Bank of East Texas Customer Service

First National Bank of East Texas offers reliable customer service to support its clients. If you have questions, need help with online banking, or wish to report a lost card, the bank's customer service team is ready to assist. Here are the ways you can contact them.

Contacting First National Bank of East Texas Customer Service

You can choose from several methods to reach First National Bank of East Texas customer service:

1. Phone

Calling First National Bank of East Texas is a fast way to resolve inquiries. The bank has different phone numbers for various needs:

For general inquiries and customer support, call the local banking center at 903-843-4100.
For customer service, call the toll-free number: 1-888-362-4456.
For Spanish-language support, call 844-469-2265.

2. Email

If you prefer writing, you can email the customer service team at:

General inquiries and customer support: [email protected]

Include relevant information, like your account details, to help the team assist you more effectively. Expect a prompt response.

3. Live Chat

First National Bank of East Texas provides a live chat feature on its website. To access it:

Visit the First National Bank of East Texas website at www.fnbetx.com.
Find the "Contact Us" or "Live Chat" option on the homepage.
Click the live chat button to start a conversation.

Live chat is available Monday to Friday from 8:30 a.m. to 5:30 p.m. and Saturday from 10:00 a.m. to 5:00 p.m. in the Central Time zone.

4. In-Person

You can visit a First National Bank of East Texas branch for personalized service. The bank has multiple locations throughout the East Texas region. Use the branch locator on the bank's website to find your nearest branch.

In-person visits allow you to discuss account inquiries, loan applications, and more with a customer service representative.

5. Online Banking Assistance

For questions about online banking, contact the Customer Service Banking Center during business hours:

Local: 903-843-4100
Toll-Free: 1-888-362-4456

The team can assist with online banking issues, such as login problems or technical support.

First National Bank of East Texas offers several ways to connect with customer service. Whether by phone, email, live chat, in-person, or online banking assistance, you will receive helpful support. Have relevant details ready to ensure smooth and efficient service.

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