How to Contact First Internet Bank Customer Service

First Internet Bank offers various banking services to its customers. If you have questions about your account or need assistance, here's how to contact First Internet Bank's customer service.

Contacting First Internet Bank Customer Service

Phone: First Internet Bank provides support via phone. You can reach their customer service team by calling 1-888-873-3424 for toll-free assistance. For local inquiries, dial 317-532-7900. Customer service is available Monday to Friday from 8:00 AM to 5:00 PM Eastern Standard Time.
Fax: To send documents, use the fax services. The toll-free fax number is 1-888-644-8678, and the local fax number is 317-532-7901.
Email: For specific inquiries, you can email First Internet Bank at:
- [email protected] for mortgage-related questions
- [email protected] for deposit account inquiries
- [email protected] for auto, RV, and horse trailer loans
- [email protected] for credit card inquiries
Website: Visit First Internet Bank's website at www.firstib.com for comprehensive information on products and services, FAQs, and additional contact details. The website is user-friendly and offers a seamless experience.
Message: You can also communicate through the messaging feature on their website. Go to their Contact Us page at https://www.firstib.com/contact/ and fill out the contact form.
In-Person Visit: First Internet Bank is located at 8701 E. 116th St., Fishers, IN 46038. If you are in the area, you can visit their branch during lobby hours, Monday to Friday from 8:00 AM to 5:00 PM Eastern Standard Time. Speak to a representative in person for assistance.

Keep in mind that security is a priority. Do not send sensitive information like account details or passwords through email or unsecured channels.

Contacting First Internet Bank's customer service is straightforward with multiple options available. Whether you call, email, use their website, or visit in person, their customer service team is ready to assist you.

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