How to Contact First IC Bank Customer Service

First IC Bank is dedicated to providing excellent customer service to its clients. For inquiries about your account, assistance with online banking, or information about bank products, reaching out to First IC Bank customer service is straightforward. This article outlines the ways you can contact their customer service representatives.

Contact Methods

First IC Bank offers several methods for customers to reach out for assistance. Here are the various ways to contact First IC Bank customer service:

1. Phone Call

   Contacting First IC Bank by phone is one of the most direct methods. Call their toll-free number to speak directly with a customer service representative. To contact First IC Bank customer service, dial 1-800-964-3444 or 303-237-5000 for Metro Denver.

   Note: Phone calls may be monitored or recorded for quality assurance purposes.

2. BankMail

   First IC Bank provides a secure messaging service called BankMail. For secure communication, use BankMail instead of email for sending sensitive account or personal information. Log in to your online banking account and navigate to the messaging or customer service section to access BankMail.

3. Contact Form

   First IC Bank's website features a contact form for submitting inquiries, feedback, or requests. Visit their website at www.firsticbank.com and find the "Contact Us" page. Fill out the contact form with your name, email, phone number, and message, then click the submit button to send your inquiry.

4. Branch Visit

   For face-to-face assistance, you can visit one of First IC Bank's branches. The bank operates 10 branches across 5 states. Use their branch locator tool on the website at www.bankbranchlocator.com/first-ic-bank to find the nearest branch. Enter your location or choose from the list of states to get branch locations and contact details.

5. Customer Service Hours

   First IC Bank's customer service is available during regular business hours. Their contact center operates from 7 am to 6 pm CST, Monday to Friday.

First IC Bank prioritizes exceptional customer service. With options like phone, BankMail, contact form, and branch visits, customers can easily obtain assistance. Whether you have questions or need help, using the methods outlined above will connect you with First IC Bank's customer service team efficiently. For urgent matters, consider using secure channels like BankMail or phone calls to ensure the privacy of your information.