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How to Contact First Financial Bank Customer Service

First Financial Bank provides reliable customer service for its clients. If you have questions or concerns about your account, there are several ways to connect with their support team.

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Published onSeptember 6, 2024
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How to Contact First Financial Bank Customer Service

First Financial Bank provides reliable customer service for its clients. If you have questions or concerns about your account, there are several ways to connect with their support team.

Contacting First Financial Bank Customer Service

1. Call the Client First Center

For immediate help with account-related issues or inquiries, call the Client First Center at 877-322-9530. Customer service representatives are available from Monday to Friday, 8:00 AM – 8:00 PM EST, and on Saturdays from 8:00 AM – 5:00 PM EST.

2. Online Banking Assistance

If you need assistance with online banking services, call the Online Banking Assistance hotline at 833-327-6370. The team can help with troubleshooting or technical support related to online banking.

3. Use the Contact Form on Their Website

First Financial Bank offers a contact form on their website. You can fill out the form by visiting www.bankatfirst.com/contact.html. This option is helpful for written communication or specific inquiries that require detailed responses.

4. Visit a Branch

For face-to-face assistance, visit a First Financial Bank branch. The bank has an extensive branch network, making it easy to find a convenient location. Use the branch locator on their website to find the nearest branch and its operating hours.

5. Explore the FAQs and Resource Library

Before contacting customer service, consider checking the frequently asked questions (FAQs) on the First Financial Bank website. They have a dedicated page addressing common questions, which may provide immediate answers. Visit www.bankatfirst.com/contact/personal-faq.html for the FAQs.

Additionally, First Financial Bank has a resource library with informative articles and guides on various banking topics. This library can help you find answers about the bank's services. You can access it here.

First Financial Bank offers various options for customer service, including phone support, online resources, and in-person visits. Choose the method that suits you best to receive prompt assistance with your banking needs.

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