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How to Contact First Fidelity Bank Customer Service

First Fidelity Bank is dedicated to offering strong customer service. If you have questions or need help regarding your accounts or services, there are several ways to reach their customer support team.

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Published onSeptember 23, 2024
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How to Contact First Fidelity Bank Customer Service

First Fidelity Bank is dedicated to offering strong customer service. If you have questions or need help regarding your accounts or services, there are several ways to reach their customer support team.

1. Online Support

You can easily contact First Fidelity Bank customer service through their website. Visit www.ffb.com and go to the "Contact and Support" section. Here, you will find different options to connect with a support representative.

2. Phone Support

If you prefer to speak directly with a representative, First Fidelity Bank offers phone support. The contact numbers vary by location:

  • Oklahoma City: 405-416-2222
  • Tulsa: 918-728-6345
  • Phoenix: 602-912-5555
  • Denver: 720-782-7222

3. Automated Telephone Banking

First Fidelity Bank provides 24-hour automated telephone banking for quick access to your accounts. By selecting Option 1, you can utilize this service for various banking needs. The automated service is available Monday to Friday from 7:30 am to 9:00 pm CT, and on Saturdays from 8:00 am to 5:00 pm CT. Their customer service is closed on Sundays.

4. Live Chat Support

First Fidelity Bank also offers a live chat option. Visit their website and find the chat icon on the dashboard. Clicking on it brings up options to contact support via phone or chat. Live chat support is available during customer service hours.

5. Mailing Address

You can reach First Fidelity Bank by mail for non-urgent inquiries. Send a letter to their mailing address:

First Fidelity Bank
P.O. Box 32282
Oklahoma City, OK 73123-0482

First Fidelity Bank focuses on providing exceptional customer service. You can choose from online support, phone assistance, automated banking, live chat, or traditional mail. Each option is designed to help you with general inquiries, account questions, or banking services effectively. Remember to provide clear details about your concerns to get the best support possible.

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