How to Contact First Columbia Bank & Trust Customer Service

First Columbia Bank & Trust values customer service. If you have questions about your account, need assistance with online banking, or want to learn about financial products, there are several ways to contact their customer support team.

Visiting a Branch

You can visit one of First Columbia Bank & Trust's branches for face-to-face assistance. They have multiple locations with representatives ready to help. To find the nearest branch, use the Branch Locator on their website.

Calling Customer Support

To reach First Columbia Bank & Trust's customer support, call their hotline at 570-784-1660. The customer support team is available from 8:00 am to 5:00 pm, Monday through Thursday, and from 8:00 am to 6:00 pm on Fridays. Their staff can help with any banking inquiries.

Sending an Email

For written communication, contact the customer support team via email. Send your inquiries to [email protected]. A representative will respond to your email promptly.

Online Support

First Columbia Bank & Trust provides online support through their website, firstcolumbiabank.com. You can access various online banking services and perform banking activities at your convenience.

Online Banking Features

View account balances
Pay bills
Transfer money between accounts
Download information to a personal finance program
Request stop payments
Re-order checks and change your address
Receive e-statements

If you have questions about their online banking features, you can refer to their Online & Mobile Banking page. You may also reach out to customer support through the previous channels.

Frequently Asked Questions

First Columbia Bank & Trust offers a list of frequently asked questions (FAQs) on their Customer Support FAQs page. This resource addresses common issues such as routing numbers, check orders, online banking access, and unrecognized charges. If you need further assistance, contact Customer Support directly.

First Columbia Bank & Trust prioritizes the security of your personal information. They will never ask for sensitive information such as account numbers, PINs, or passwords. If you receive such requests, do not respond and report them immediately to the bank.

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