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How to Contact First Bank-Sterling Customer Support

First Bank-Sterling, located in Sterling, KS, is dedicated to providing reliable customer service to its clients. If you have questions or need assistance with banking services, there are several ways to contact their customer support team.

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Published onSeptember 29, 2024
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How to Contact First Bank-Sterling Customer Support

First Bank-Sterling, located in Sterling, KS, is dedicated to providing reliable customer service to its clients. If you have questions or need assistance with banking services, there are several ways to contact their customer support team.

Contacting First Bank-Sterling Customer Support

1. Phone Call:

You can reach First Bank-Sterling customer support by calling their dedicated phone line. Dial the number to connect with a representative who can assist you with your inquiries. Their customer support is available during regular business hours.

  • Lost or Stolen Card:
    Phone: 877-226-2351

If you need information about products or services, use the following numbers:

  • Sterling:
    Phone: (620) 278-2161
    Toll Free: (888) 906-3125

  • Lyons:
    Phone: (620) 257-2321
    Toll Free: (888) 906-3126

  • Chase:
    Phone: (620) 938-2416
    Toll Free: (888) 906-3127

  • Hutchinson Loan Production Office:
    Phone: (620) 662-7858

  • Fax Line - All Locations:
    Fax: (620) 278-3501

2. Online Contact:

To contact First Bank-Sterling online, visit their official website at www.first-bank.net and go to the "Contact Us" page. You will find a contact form to fill out with your details and message. This allows you to reach support at any time, even outside business hours.

3. Branch Visit:

For in-person assistance, visit one of First Bank-Sterling's branch locations. They have branches in Sterling, Lyons, Chase, and Hutchinson. You can find the addresses and operating hours on their website. Speaking directly with a staff member can provide personalized assistance with your banking needs.

4. FAQs and Resources:

Before contacting support, check the Frequently Asked Questions (FAQs) section on First Bank-Sterling's website. This page provides answers to common questions about banking services, account management, and online banking. Exploring these resources can save time and offer immediate solutions.

Ensuring a Smooth Customer Service Experience

When reaching out to First Bank-Sterling's customer support, have specific information ready. Keep your account details and any related transaction information on hand. This preparation will help the representative assist you more effectively.

Be patient and respectful during your interaction. The customer support team aims to provide quality assistance, but some issues may take longer to resolve. A polite approach contributes to a more productive exchange.

First Bank-Sterling offers multiple ways to contact their customer service team. Whether you prefer phone calls, online communication, or in-person visits, their dedicated representatives are available to help with your banking inquiries. Ensure you have the necessary account details and maintain a respectful demeanor for the best experience.

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