Contacting Fidelity Customer Service
Need to reach Fidelity for support? You're not alone! Many people prefer talking to a real person when they have questions about their investments or accounts. Calling customer service can be a quick and effective way to get the help you need. Here’s a simple guide to help you contact Fidelity customer service by phone.
Finding the Right Phone Number
The first step is to find the correct phone number. Fidelity offers different lines for various services:
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General Customer Service: Call 1-800-343-3548. This line is open for general inquiries, account management, and investment advice.
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Retirement Accounts: For questions specific to retirement accounts, use the same number, 1-800-343-3548, since retirement services are also handled through this main line.
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Fidelity Brokerage Services: If you're a brokerage customer needing assistance, the number is still 1-800-343-3548.
For international support, Fidelity has a different number. You can reach out at 1-617-574-6000 for clients who are outside the U.S.
Calling Tips
Before you dial, get prepared. Have your account information handy, including your Social Security number and any account numbers. This information might be needed for verification purposes.
Choose a time to call when you’re least likely to be interrupted. Early mornings or late afternoons generally see shorter wait times, especially on weekdays. If you call during peak hours, it may take longer to connect with a representative.
If your issue isn’t resolved during the call, ask for a reference number or a way to follow up. It’s also a good idea to take notes during the conversation. This will help you remember what was discussed and who you spoke with if you need to call back.
For future reference, consider saving the number in your contacts or writing it down somewhere safe. This will make it easier to reach out next time you need assistance.
Contacting Fidelity customer service by phone can be straightforward if you’re prepared. Keep these tips in mind, and you’ll find the support you need.
