How to Contact Federation Bank Customer Service

Federation Bank is dedicated to delivering quality customer service. If you have questions about their banking services, need help with your account, or have other concerns, you can easily reach their customer service team. Here are the methods available for contacting Federation Bank's customer service.

Phone Support

One of the best ways to connect with Federation Bank's customer service is by calling their dedicated phone line. You can reach their representatives at the following numbers:

1. Washington Branch:

Phone: 319-653-7256
Hours: Monday through Friday from 8 a.m. to 5 p.m., and Saturdays from 8 a.m. to 12 p.m.

2. Brighton Branch:

Phone: 319-694-2821

Their friendly and knowledgeable staff is ready to assist you with your inquiries.

Email Support

If you prefer written communication, Federation Bank offers email support. You can email their customer service team at [email protected]. Simply describe your concerns and provide relevant details. The team strives to respond promptly, though response times may vary.

Branch Visits

For face-to-face interaction, visit one of Federation Bank's branches in Iowa. You can speak directly to a customer service representative to address your banking needs. Here are the addresses of their branches:

1. Washington Branch:

Address: 100 South Marion Avenue, Washington, IA 52353

2. Brighton Branch:

Address: 63 North Main Street, Brighton, IA 52540

Check the operating hours before your visit, as they may vary.

Website Assistance

The Federation Bank website provides valuable information and resources. You can visit their official website at www.federationbankia.com to find answers to questions or learn about their products and services. The site is designed to be user-friendly and offers comprehensive details about various banking services.

Federation Bank values customer satisfaction and offers multiple channels for support. Whether you choose to contact them by phone, email, or in person, their customer service team is prepared to help you. The website also serves as a useful resource for banking information.

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