How to Contact Farmers & Merchants Bank & Trust Customer Service

Farmers & Merchants Bank & Trust provides various ways for clients to reach customer service. Whether you have questions or need assistance, the bank offers multiple contact options.

Contacting Farmers & Merchants Bank & Trust Customer Service

1. Call their Customer Care Center

You can call the Farmers & Merchants Bank & Trust Customer Care Center at (419) 446-4817. The center operates on weekdays and Saturdays, excluding bank holidays. The working hours are as follows:

Monday to Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – 6:00 p.m.
Saturday: 8:00 a.m. – Noon

Feel free to call during these hours for assistance with any banking-related questions or concerns.

2. Visit a Branch

For face-to-face assistance, you can visit a Farmers & Merchants Bank & Trust branch. There are branches located conveniently for your convenience. To find the nearest branch, visit their official website at www.fm.bank/contact/. In-person visits allow you to discuss your banking needs with knowledgeable staff.

3. Send an Email

For non-urgent inquiries, you can email Farmers & Merchants Bank & Trust at [email protected]. Include all relevant details in your email to help the customer service team assist you effectively.

4. Reach out via Online Banking Help Desk

If you need technical assistance related to online banking, contact the Online Banking Help Desk at (866) 923-5362. They are available Monday through Friday from 8:30 a.m. to 5:00 p.m. They can help with issues related to account access, transactions, and online banking features.

5. Provide Feedback

Farmers & Merchants Bank & Trust values customer feedback. If you would like to share your experience or provide suggestions, you can do so through their website at www.fm.bank/contact/ or by calling their Customer Care Center at (419) 446-4817.

When contacting customer service, avoid including confidential or sensitive information. Protecting your personal and financial information is crucial to the bank.

Farmers & Merchants Bank & Trust is committed to delivering exceptional customer service. They offer various channels for communication to ensure that you can reach out and receive assistance promptly.

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