Reaching Out to Entergy Arkansas Customer Service

Are you an Entergy Arkansas customer seeking assistance? Whether you have questions about your bill, are experiencing service issues, or need general information, contacting customer service is straightforward. Here’s a guide to help you connect with Entergy Arkansas’s customer service team.

Pick up the Phone and Give a Ring!

If you need quick answers, calling is often the best option. Entergy Arkansas makes it easy to reach a customer service representative by dialing 1-800-ENTERGY (1-800-368-3749). Customer service is available from 7 AM to 7 PM on weekdays. For emergencies, such as power outages, this number is available 24/7.

Type Away: Online Options at Your Fingertips

Prefer online communication? Entergy Arkansas has useful online services. Visit www.entergy-arkansas.com to manage your account. You can view bills, track energy usage, and set up automatic payments. Additionally, there is an online chat feature for speaking with a representative if you prefer typing over talking.

Send an Email for a Paper Trail

For those who want written records of their communications, sending an email is a good choice. Write your concerns and send them to Entergy’s customer service email. You can expect a response usually within a business day or two. Be sure to include your account details, but don't share sensitive information, like your Social Security Number or full credit card number.

Step into the Local Office

If you prefer face-to-face interaction, you can visit one of the Entergy Arkansas customer service offices located throughout the state. This allows you to speak directly with an associate and receive personalized assistance.

Entergy Arkansas is dedicated to providing excellent service. Whatever your needs, there are various ways to get help quickly and effectively. Reach out to Entergy Arkansas’s customer service whenever you have questions or need support.