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How to Contact Electrolux Customer Service

Electrolux is a well-known global appliance company offering various kitchen, laundry, and home care products. If you encounter issues with your Electrolux appliances or have questions about their products, knowing how to reach their customer service is essential. This article outlines the methods available to contact Electrolux customer service.

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Published onSeptember 5, 2024
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How to Contact Electrolux Customer Service

Electrolux is a well-known global appliance company offering various kitchen, laundry, and home care products. If you encounter issues with your Electrolux appliances or have questions about their products, knowing how to reach their customer service is essential. This article outlines the methods available to contact Electrolux customer service.

1. Phone Support

A convenient way to reach Electrolux customer service is through phone support. The company provides dedicated phone numbers for various appliance categories:

  • For kitchen and laundry appliances, call 1-800-265-8352 from Monday to Friday between 8:30 AM to 8:00 PM EST.
  • For small kitchen appliances, vacuums, and air cleaners, call 1-800-896-9756.

2. Live Chat

For real-time assistance, Electrolux offers a live chat option on their website. Visit the Electrolux Contact Us page to start a chat with their support team. Live chat is available from Monday to Friday between 8:30 AM to 12:00 AM EST.

3. Email Support

If your inquiry is not urgent, you can reach Electrolux customer service via email. Their email address is [email protected]. Send a detailed email explaining your issue or question, and their customer service team will respond with helpful information.

4. Electrolux Website Resources

Electrolux provides a comprehensive website with resources for troubleshooting common appliance issues. Visit their Owner Support section for access to product support and service protocols. This can help you find solutions to common problems before contacting customer service.

5. Customer Service Addresses

For traditional mail communication, you can send inquiries or feedback to Electrolux at the following address:

AB Electrolux
SE-105 45 Stockholm, Sweden

6. Electrolux Professional Customer Service

If you are a professional or commercial user of Electrolux appliances, you can contact their dedicated professional customer service. The Electrolux Professional website has a contact form to specify your requirements or inquiries for quick assistance.

Make sure to have your model number, serial number, and purchase details ready when contacting customer service. This information will help representatives provide efficient support tailored to your specific product.

Electrolux is committed to delivering excellent customer service. Using any of these contact methods ensures that your queries and issues will be addressed promptly.

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