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How to Contact Deliveroo Customer Service

Deliveroo is a well-known food delivery service operating in various countries. You might need help from Deliveroo's customer service team when issues arise. Here are the ways you can contact them for assistance.

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Published onSeptember 16, 2024
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How to Contact Deliveroo Customer Service

Deliveroo is a well-known food delivery service operating in various countries. You might need help from Deliveroo's customer service team when issues arise. Here are the ways you can contact them for assistance.

1. The Deliveroo App or Website

The most convenient way to reach Deliveroo customer service is through their app or website. Log in to your account and look for the "Help" or "Contact Us" section. Here, you can browse frequently asked questions or submit a request for assistance. Provide a detailed description of your issue for a better response.

2. Email Support

If you choose to contact Deliveroo via email, send your query to their official support email address, which varies by country. Check the "Contact Us" or "Help" section on the Deliveroo website or app for the correct email.

When emailing, include all necessary details such as your order number, date, and the issue you are experiencing. This information helps the support team address your concern more effectively.

3. Phone Support

In some regions, Deliveroo offers phone support for direct interactions with customer service. To find the phone number for your area, refer to the "Contact Us" or "Help" section on the Deliveroo website or app. If a number is listed, call during their support hours to talk to a representative.

Have relevant information ready, including your order details, to make the conversation more efficient.

4. Help Center and Frequently Asked Questions

You can also find solutions to common questions in Deliveroo's Help Center or FAQs. This section is available on their website and app and covers topics like account management, payments, and delivery issues.

By searching the Help Center, you may find answers without contacting customer service directly. The FAQs aim to provide clear information on typical problems faced by Deliveroo customers.

Multiple ways are available to contact Deliveroo customer service when you need help. Use the app or website, email support, or phone support as needed. The Help Center and FAQs can also guide you to find the necessary information.

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