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How to Contact Country Bank Customer Service

Country Bank offers customer service to support individuals with their banking needs. Whether you have questions about your account, need help with online banking, or wish to report a lost or stolen card, contacting Country Bank's customer service team is the best way to find assistance. This article outlines various methods to reach out to Country Bank's customer service.

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Published onSeptember 26, 2024
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How to Contact Country Bank Customer Service

Country Bank offers customer service to support individuals with their banking needs. Whether you have questions about your account, need help with online banking, or wish to report a lost or stolen card, contacting Country Bank's customer service team is the best way to find assistance. This article outlines various methods to reach out to Country Bank's customer service.

Contacting Country Bank via Phone

You can reach Country Bank's customer service quickly by phone. For assistance, call their toll-free number at 800-322-8233 during business hours, Monday to Friday from 8 a.m. to 6 p.m. On Saturdays, they are available from 9 a.m. to 2 p.m.

Reporting Lost or Stolen Cards

If your Country Bank debit or ATM card is lost or stolen, report it as soon as possible. During business hours, call 800-322-8233. If you discover the loss outside of business hours in the U.S., call 800-528-2273. For lost cards outside the U.S. during non-business hours, please call 812-647-9794. Taking prompt action will help protect your account from fraudulent activity.

Contacting Country Bank via Mail

For those who prefer traditional communication methods, you can contact Country Bank by mail. Send any inquiries, feedback, or requests to:

Country Bank
15 South Street, Suite C
Ware, MA 01082-2003

This address can also be used to report suspicious emails, phone calls, or text messages.

Customer Service Online

Country Bank provides an online form for customers who wish to submit inquiries electronically. Visit the Country Bank Customer Service page to access the form. Fill in your name, contact information, and a detailed description of your query. Once submitted, a customer service representative will respond promptly.

Frequently Asked Questions (FAQs)

Before reaching out, you may want to check Country Bank's frequently asked questions (FAQs). They address common topics such as account opening, online banking, and checking accounts. FAQs can be found on the Customer Service page. If your question is listed, you may not need to contact customer service.

Country Bank is dedicated to providing excellent customer service. Whether you choose to contact them by phone, mail, or online, their team is ready to help you with your banking needs. Reach out to customer service at 800-322-8233 during business hours or use their online form for fast assistance.

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