How to Contact Cottonport Bank Customer Service

Cottonport Bank is a community bank that provides a range of banking services. If you have questions or concerns, their customer service team can assist you. Here are several ways to contact Cottonport Bank customer service.

1. Phone Support

You can reach Cottonport Bank customer service by phone at 1-318-964-2385 during business hours. Customer service representatives are available from 8 am to 5 pm, Monday through Friday, and from 9 am to 12 pm on Saturdays. They can help with inquiries related to accounts, lost or stolen cards, and more.

For after-hours assistance with lost or stolen cards, call the same number and select option 4 for Debit or Credit Cards. If you can't reach them during regular hours, use the after-hours support line at 1-800-500-1044 to report lost or stolen cards.

2. Online Support

Cottonport Bank offers online banking services so you can access your accounts and perform various banking activities from home. If you have questions about online banking or bill pay, visit their website at www.cottonportbank.com and check the "Online Banking & Bill Pay" section. Here, you can find information on transferring money, paying bills, viewing statements, setting up alerts, and locating the nearest Cottonport Bank branch.

3. In-Person Support

For those who prefer personal interactions, you can visit a local Cottonport Bank branch. Drop by during business hours to speak with a customer service representative. To find your nearest branch, go to their website and explore the "Contact Us" section. Enter your location to get the address and contact details of the closest branch.

Additionally, if you want to provide feedback or discuss banking-related matters, visiting a local branch is a good choice. The staff at Cottonport Bank aim to offer personalized service to all customers.

4. Other Resources

If you need specific information about mortgage loans or home equity lines of credit (HELOC), you can find further details on their website. For inquiries about the Home Possible Mortgage option or fixed-rate mortgage loans, call any Cottonport Bank number, press 1, and enter extension 3333. This connects you to the department with specialized staff who can provide detailed information and answer your questions.

Cottonport Bank actively engages in community initiatives. For details on their charitable activities, you can find more information on their website.

Contacting Cottonport Bank's customer service is easy. Whether you prefer phone support, online assistance, in-person visits, or specific services, Cottonport Bank provides multiple ways to help you. Their dedicated team is ready to assist with any questions or concerns. Use the support options outlined above to get the help you need from Cottonport Bank.

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