How to Contact Community Bank of Wichita Customer Service

Community Bank of Wichita aims to provide excellent customer service. The bank offers various communication channels to help customers with their inquiries or assistance needs. This article provides clear guidelines on how to reach Community Bank of Wichita customer service for a smooth banking experience.

Contacting Community Bank of Wichita Customer Service

1. Email Support

For comments or questions about the website's functionality or content, you can email Community Bank of Wichita at [email protected]. Do not use this email for confidential information. Other secure communication options are available for sensitive matters.

2. Phone Support

Community Bank of Wichita provides phone support for financial questions or concerns. Call their customer service hotline at 316-634-1600 during the following hours:

Monday to Thursday: 8 am - 5 pm
Friday: 8 am - 6 pm
Saturday: 8 am - 12 pm

Customer service representatives are ready to assist you with your banking inquiries.

3. Online Chat

For quick assistance during specific hours, use the online chat feature on their website. This service is available from 5 pm to 6 pm, Monday through Thursday. If you need help outside these hours, contact the customer service hotline at 316-634-1600 during regular working hours.

4. Phone Banking

Community Bank of Wichita offers 24-hour "Real Time" Telephone Banking. To activate this service, call 316-634-1600 and speak with a customer service representative. This feature allows you to access banking information and perform transactions over the phone, enhancing your convenience.

5. In-Person Support

For face-to-face assistance, visit a Community Bank of Wichita branch. The Head Office branch is located at 11330 East 21st Street in Wichita, Kansas. The full-service office is open during standard lobby hours, offering comprehensive banking services. For lobby and drive-up hours, check the official Community Bank of Wichita website at communitybankwichita.com.

6. Mobile Banking Support

For convenient banking on the go, Community Bank of Wichita offers a mobile banking app for iPhone devices. This app allows you to manage accounts, make deposits, find ATMs, and perform various banking functions directly on your phone. To use the app, you must enroll in Community Bank of Wichita's Online Banking service. You can also export account data from the app for easy access.

Community Bank of Wichita is committed to accessible customer service, providing multiple ways for customers to seek assistance. Whether you prefer phone support, email communication, online chat, or in-person service, the bank aims to meet your needs effectively.

The contact methods outlined are accurate at the time of writing. It's best to check the official Community Bank of Wichita website for any updates or changes to their customer support services.

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