How to Contact Colony Bank Customer Service

Colony Bank provides a variety of banking services. If you have questions about your account, need help with online banking, or want to report a lost or stolen card, reaching out to their customer service team is the best option. This article outlines the different ways to contact Colony Bank customer service.

Contacting Colony Bank Customer Service

Colony Bank offers several channels for customers to connect with their customer service team:

Phone: Call the toll-free number at 800-873-6404 for immediate assistance. This number is available for general inquiries, online banking help, or reporting lost or stolen cards. If you need to report a card issue after hours, you can still use this number.
Email: You can email Colony Bank at [email protected] for support. Be cautious about sharing sensitive information like account numbers in emails to ensure your data remains secure.
In-Person: Visit a Colony Bank branch for personal assistance. Use the branch locator on their website, colony.bank, to find the closest location. Speaking with a banker in person allows for a direct discussion about your banking needs.
Online Banking Solution Center: For help with online banking, check out the Online Banking Solution Center at colony.bank/online-banking-solution-center. This resource provides guidance on managing your accounts online, available 24/7.
Mobile Banking: Download the Colony Bank mobile banking app for convenience on the go. The app enables you to check balances, review activity, pay bills, and locate ATMs and branches. Access it at colony.bank/mobile-banking. Standard message and data rates may apply based on your mobile provider.
Business Online Banking: If you own a business, you can reach out to a Treasury Support Specialist between 8:00 a.m. and 6:00 p.m. at 855-389-2265 for inquiries about business online banking services. You can also email [email protected] for assistance.

Having your account information on hand can help the customer service representative provide better and faster assistance.

Colony Bank is dedicated to meeting customer needs with excellent service. Whether you need help, have questions, or require assistance with specific services, their team is ready to assist you.

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