How to Contact Century Next Bank Customer Service
Century Next Bank is dedicated to customer satisfaction and offers several channels for contacting their customer service team. If you have questions or need assistance, Century Next Bank is ready to help. This article outlines various methods available to connect with their customer service.
Contacting Century Next Bank Customer Service
1. Contact Form
You can reach Century Next Bank's customer service through their contact form. Access the form on their official website. Fill in your name, email address, subject, and message, and the customer service team will respond to your inquiry.
2. Phone
For direct communication, call Century Next Bank's customer service team. They provide toll-free numbers for specific locations:
- Ruston Main Office: 318-255-3733
- Monroe: 318-812-2265
- Crossett: 870-364-1300
Representatives are available to assist you.
3. Online Banking Customer Service
If you have questions related to online banking services, you can find dedicated support. Visit their customer service page for online banking for account alerts, fund transfers, bill payments, and more. An online banking video tutorial is also available for assistance.
4. Lost or Stolen Cards
If your card is lost or stolen, report it immediately. During banking hours, call their toll-free number at 1-866-454-9228. After hours, use 1-800-383-8000 to report the incident. Additionally, you can use the Brella app to temporarily freeze your card if misplaced.
5. Additional Services
For services such as balance inquiries or account transfers, call their Interactive Voice Response line at (800) 225-5113. To reorder checks, visit their check reorder page and follow the instructions. For personal or business credit card applications, find details and the application through this link.
6. Business Customer Service
Business banking customers can receive dedicated support. Call (318) 255-3733 during banking hours for any inquiries or to report lost or stolen cards. After hours, use 1-800-383-8000. Century Next Bank also offers night deposit facilities at every branch for secure after-hours deposits.
These contact methods ensure that Century Next Bank customers can easily express their concerns and receive prompt assistance. Whether for general inquiries, online banking, lost cards, or business banking, Century Next Bank aims to deliver quality customer service.
Contact Century Next Bank directly using the methods provided. Their representatives are prepared to address your needs and provide the necessary support.
