Getting in Touch with CenterPoint Energy Customer Service
If you need assistance with your energy services, reaching CenterPoint Energy's customer service is straightforward. Here are the options to contact them.
Dialing for Direct Support
The classic way to get immediate attention is by picking up your phone. CenterPoint Energy has different numbers based on your need:
- For general customer service inquiries, call 1-800-332-7143.
- If you're experiencing an electric outage, call 1-800-332-7143.
- For natural gas concerns, reach out at 1-800-752-8036.
Phone lines are open 24/7 for emergencies like gas leaks or outages. For typical questions, call during business hours.
Online Options
Using online resources can often be the quickest way to get answers. CenterPoint Energy provides several online options:
Customer Service Webpage
Visit the CenterPoint Energy Customer Service Page to find FAQs that may address your concerns.
Account Management
Manage your account by registering or logging in. You can view and pay your bills, set up payment arrangements, and submit meter readings.
Email Communication
If you prefer email, use the form on their contact page to send your message. Responses may take longer than other methods.
Postal Mail
If you prefer traditional mail, you can send your correspondence to:
CenterPoint Energy, Inc.
P.O. Box 4567
Houston, Texas 77210-4567
Include your account details and a clear description of your request for a quicker response.
In-Person Assistance
If you need to resolve an issue face-to-face, CenterPoint Energy may have customer service centers in your area. Check their website to find the nearest location.
Prepare any relevant information, such as your account number and details of your concern, before reaching out. This will help their team assist you efficiently.
