How to Contact CareCredit Customer Service
CareCredit is a healthcare credit card that helps individuals finance medical expenses. If you have questions about your account, payments, or becoming a CareCredit provider, the customer service team is available to assist you. Here is how to contact CareCredit customer service.
Contacting CareCredit Customer Service
There are several ways to reach CareCredit's customer service team:
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Phone:
- For CareCredit cardholders, call (866) 893-7864.
- For questions regarding becoming a cardholder, call (800) 677-0718.
Phone lines are open Monday through Sunday from 8:00 am to 12 midnight (EST).
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Online Contact Form:
CareCredit offers an online contact form for submitting queries or requests. Access the form on the CareCredit Contact Us page. Fill out the required fields and submit your request. A team member will respond with the information you need. -
Provider Contact Form:
Healthcare providers interested in joining CareCredit can complete the Contact CareCredit Team form on their website. A representative will assist with provider-related inquiries. -
Mail:
You can send written correspondence to: Synchrony Bank,
PO Box 960061,
Orlando, FL 32896.
For overnight mail, use: Synchrony Bank,
140 Wekiva Springs Road,
Longwood, FL 32779.
In-person drop-off is not allowed. -
Synchrony Contact:
CareCredit is managed by Synchrony Bank. For general inquiries or support related to Synchrony accounts, visit the Synchrony Contact Us page.
If you have an urgent issue, contacting CareCredit by phone is typically the fastest option. For non-urgent inquiries, online forms and mail are also available.
When reaching out to CareCredit, have relevant account information ready. This may include your CareCredit card number and personal details. Providing accurate information will help the customer service team assist you efficiently.
Contacting CareCredit customer service is simple and accessible. You can call, fill out an online form, or send mail to get assistance with your questions or concerns.
