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How to Contact BMO Canada Customer Service

Customers of the Bank of Montreal (BMO) can access customer service to manage finances and address questions or concerns. BMO, as one of Canada's largest banks, provides various channels for support. Here are the effective methods to contact BMO Canada's customer service.

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Published onSeptember 4, 2024
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How to Contact BMO Canada Customer Service

Customers of the Bank of Montreal (BMO) can access customer service to manage finances and address questions or concerns. BMO, as one of Canada's largest banks, provides various channels for support. Here are the effective methods to contact BMO Canada's customer service.

Phone Support

One of the direct ways to contact BMO customer service is via phone. BMO has different phone numbers for specific services.

General Inquiries

For general banking inquiries, personal banking customers can call the BMO Customer Contact Centre at 1-877-225-5266. This line operates 24/7.

Credit Card Support

For support with BMO credit cards, the dedicated credit card customer service line is 1-800-263-2263.

Investment Services

For investment services, customers can reach BMO Mutual Funds at 1-800-665-7700.

When you call, be ready to provide personal information such as your account number or social insurance number for identity verification.

Online and Mobile Banking Assistance

BMO offers online and mobile banking with support services for a seamless digital experience.

BMO Online Banking

For questions about BMO’s online banking, visit the BMO Contact Us page. You can also use the secure messaging feature within your online banking account to communicate directly with customer service.

BMO Mobile App

In the BMO Mobile App, you can find help options in the 'Help' section. This section may provide answers to your questions or allow you to submit a query through the app.

Email Support

BMO customers can use email support, but it is recommended to use the secure messaging feature in online banking for safety and confidentiality.

Branch Support

For personalized assistance, visiting a BMO branch may be best. You can speak directly with a representative about various issues.

To find the nearest branch or ATM, use the BMO Branch locator tool on their website or mobile app.

Postal Mail

For traditional communication or document submission, BMO can be contacted via postal mail at:

BMO Financial Group
250 Yonge Street
Toronto, ON
M5B 2M8
Canada

This method may not be the fastest but is available if needed.

BMO ensures accessibility through their 24/7 phone lines, online messaging, and branch locations. Whether you have questions about banking, credit cards, investment advice, or urgent matters, there are many ways to contact BMO Canada’s customer service while safeguarding your personal information.

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