How to Contact Blackhawk Bank Customer Service

Blackhawk Bank offers various ways to connect with their customer service team. You can address your queries and concerns efficiently through phone, email, online chat, or in-person visits.

Contacting Blackhawk Bank Customer Service

1. Phone

For urgent inquiries, calling is the quickest option. You can reach Blackhawk Bank's customer service at 608-364-8924 or toll-free at 866-771-8924. Their phone lines are available during these hours:

Monday - Friday: 8:00 am - 6:00 pm
Saturday: 8:30 am - 12:30 pm

2. Email

If your question requires a detailed response or involves sensitive information, use email to contact customer service. Visit their website and access the Contact Us page. Fill out the email form, including your name, phone number, and a detailed description of your inquiry. A representative will respond as soon as possible.

3. Online Chat

Blackhawk Bank provides an online chat feature for quick assistance. Visit their website to access the Digital Customer Service page and chat with a representative in real-time. This is a great option for basic questions without the need for phone calls or emails.

4. In-person

For personalized assistance, visit one of Blackhawk Bank's banking centers in northern Illinois and southern Wisconsin. The staff is ready to help with any questions about your accounts, loans, or banking services. To find the nearest location, check the Our Locations page on their website.

Ensuring Privacy and Security

Blackhawk Bank prioritizes customer privacy and security. They employ advanced security measures to protect personal information. Blackhawk Bank will never call you to ask for sensitive information. If you receive a suspicious call, hang up and contact customer service right away.

Contacting Blackhawk Bank’s customer service is straightforward. They offer multiple channels—phone, email, online chat, and in-person visits—to meet your needs. With a focus on security, Blackhawk Bank ensures the protection of customer information. Reach out to them for any assistance or inquiries.

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