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How to Contact BB&T Customer Service

Reliable support is key for managing your finances. BB&T, or Branch Banking and Trust Company, is a prominent financial services company in the United States. If you need to contact their customer service, several methods are available to help you.

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Published onSeptember 4, 2024
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How to Contact BB&T Customer Service

Reliable support is key for managing your finances. BB&T, or Branch Banking and Trust Company, is a prominent financial services company in the United States. If you need to contact their customer service, several methods are available to help you.

Contact Information

Here are the official contact details for BB&T:

  • Phone number: The primary phone number for BB&T's customer service is (800) 226-5228. This number is available 24/7 for general banking inquiries and account-related support.

1. Phone Support

For immediate assistance, calling BB&T's customer service number is often the best choice. By dialing (800) 226-5228, you will connect with a dedicated team ready to assist with your banking or financial service needs. Have your account information ready to speed up the process.

2. Online Support

BB&T provides comprehensive online support through its official website. You can find self-help guides and a FAQs section that may address your concerns. Visit www.bbt.com for various support options tailored to your needs.

3. Email Support

If you prefer written communication or have a complex question, emailing BB&T customer service may be suitable. While specific email addresses are not provided, you can visit their "Contact Us" page at www.bbt.com/contact-us.html and fill out a form to send your inquiry. Providing accurate details will help ensure a prompt response.

4. Branch Visit

For localized concerns or personalized assistance, visiting a nearby BB&T branch can be effective. Use the branch locator on the BB&T website to find the nearest location. In-person visits allow you to discuss your needs directly with knowledgeable staff.

Contacting BB&T customer service is important for your banking needs. Whether through phone support, online resources, email, or a branch visit, there are many ways to get the help you need.

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