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How to Contact Barnes and Noble Customer Service

Barnes and Noble is a popular bookstore offering a variety of reading materials. Customers may occasionally have questions or issues that require assistance. Here are the ways to contact Barnes and Noble customer service for help.

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Published onSeptember 27, 2024
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How to Contact Barnes and Noble Customer Service

Barnes and Noble is a popular bookstore offering a variety of reading materials. Customers may occasionally have questions or issues that require assistance. Here are the ways to contact Barnes and Noble customer service for help.

If you need help or have inquiries about Barnes and Noble's products, orders, or concerns, you can reach their customer service through phone, email, or live chat.

By Phone

To contact Barnes and Noble customer service by phone, call their customer service hotline:

  • Customer Service Hotline: 1-800-THE-BOOK (1-800-843-2665)

If you are outside the United States, you can use the international customer service line:

  • International Customer Service Line: +1-201-559-3882

By Email

For those who prefer written communication, you can email Barnes and Noble's customer service. Here's how:

  1. Compose an email using your preferred email service.
  2. Enter the following email address in the "To" field: [email protected]
  3. Clearly explain your issue or inquiry.

Make sure to include important details like your order number to assist the customer service representative in resolving your concern.

Live Chat Support

Barnes and Noble also provides a live chat support feature on their website. This allows you to interact with a customer service representative in real-time.

To access live chat support:

  • Visit the Barnes and Noble website.
  • Look for the "Contact Us" or "Customer Service" section.
  • Start a live chat to connect with a representative.

Availability for live chat support may vary, so check their website for specific hours.

If you have questions or issues about Barnes and Noble's products or services, their customer service team is ready to help through phone, email, or live chat. Providing all necessary details in your communication will help speed up the resolution process.

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