How to Contact bankHometown Customer Service

bankHometown provides various channels for customers to contact customer service for assistance or inquiries.

1. Visit the bankHometown Online Customer Service Center

You can get assistance by visiting their online customer service center. This platform offers tools and information to address common queries and concerns related to account issues, online banking, and general inquiries.

2. Contact bankHometown Customer Care Call Center

For direct help from a representative, call bankHometown's Customer Care Call Center at 888-307-5887. The hours of operation are Monday to Wednesday from 8:00 AM to 5:00 PM, Thursday from 8:00 AM to 6:00 PM, Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM. The staff is ready to assist with any questions.

3. Utilize the 24-Hour Account Access Line

If you need help outside regular hours, call bankHometown's 24-Hour Account Access Line at 888-826-1120. This line is available for emergencies or outside typical banking hours.

4. Lost/Stolen Card Support

If you lose your card or suspect fraud, contact bankHometown's Lost/Stolen Card support line. During business hours, call their Customer Support Department at 888-307-5887 to report the incident and get immediate help.

5. Online Live Chat Feature

For quick banking questions, bankHometown provides a Live Chat feature. Access it through their website to connect with a representative. The Live Chat is available from Monday to Saturday for prompt responses to your inquiries.

6. Frequently Asked Questions (FAQs) Page

You may find answers to common questions on bankHometown's FAQs page. This resource is helpful for quick solutions or general information about their products and services.

bankHometown is committed to exceptional customer service. You can choose from various methods of contact to suit your needs. For urgent or specific issues, it is best to call the provided phone numbers. For general inquiries, the online customer service center and FAQs page are valuable resources.

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